Privacy & Cookie Policy — Killeen Search

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This policy outlines how Killeen Search (“we”, “our”, “the website”) collects, processes, stores and protects user data. It also explains the responsibilities of the website owners, users, and the procedures we follow to ensure full compliance with UK data protection regulations, including the UK GDPR and the Data Protection Act 2018.

 

The Website

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Killeen Search takes a proactive approach to user privacy and ensures all necessary steps are taken to protect personal information throughout the browsing and enquiry process. The website complies with all UK national laws and requirements for user privacy and data protection.

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Cookie Policy

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This website uses cookies to improve the user experience. Where applicable, a cookie control system allows users to accept or decline cookies on their first visit in compliance with UK and EU privacy regulations.

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Google Analytics Cookies

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We use Google Analytics to collect anonymous data about:

• Time of visit

• Whether you have visited before

• How you arrived at the website

These cookies do not collect personally identifiable information, but they may use your IP address to understand geographic data. Google may store this information on servers in the United States and may transfer it to third parties when legally required.

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Opt-Out Options

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To give visitors more control, Google provides an opt-out browser add-on:

Google Analytics Opt-Out Add-on
http://tools.google.com/dlpage/gaoptout?hl=None

More information about Google Analytics cookies:
http://www.google.com/analytics/learn/privacy.html

 

Disabling Cookies

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You can restrict or block cookies via your internet browser. Below are useful links for common browsers:

• Internet Explorer: http://windows.microsoft.com/en-GB/windows7/Block-enable-or-allow-cookies

• Google Chrome: https://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647&p=cpn_cookies

• Mozilla Firefox: https://support.mozilla.org/en-US/kb/Blocking%20cookies

• Apple Safari: http://docs.info.apple.com/article.html?artnum=32467

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Contact & Communication

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Users contacting Killeen Search do so at their own discretion and provide personal information at their own risk. All data is stored securely and retained only for as long as necessary to fulfil the purpose of the communication or our business obligations.

We use information submitted via contact forms or email to:

• Respond to enquiries

• Provide information about our services

• Arrange consultations or follow-ups

• Send newsletters or marketing content only with explicit consent

We do not share or sell user data to third parties.

 

Email Newsletter

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Killeen Search may operate an email newsletter to inform subscribers about relevant content, industry insights, and service updates.

• Subscriptions are voluntary and compliant with the Privacy and Electronic Communications Regulations (PECR).

• Users can unsubscribe at any time via the link provided in each email.

• Personal data used for newsletters is stored securely and never shared externally.

Email campaigns may include anonymous tracking data such as:

• Email opens

• Link clicks

• Engagement patterns

This helps us improve future communication and deliver more relevant content.

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External Links

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Although we aim to include only safe and reputable external links, users should exercise caution before clicking any third-party links. Killeen Search cannot be held responsible for the content or security of externally linked websites.

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Social Media Platforms

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Interactions on social media platforms are governed by the terms and privacy policies of those platforms. Users are advised to:

• Avoid sharing sensitive information publicly

• Contact us via phone or email for confidential matters

Our website may include social sharing buttons. Use of these is at the user’s discretion and may result in tracking by the respective platform.

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Shortened Links

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Links shared on social media may be shortened. Users should exercise caution when clicking shortened URLs. Killeen Search is not liable for any damages resulting from external or shortened links.

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General Data Protection Regulation (GDPR)

Contacting Our Data Protection Officer

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You can contact our Data Protection Officer at:
info@killeensearch.co.uk

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Our Commitment

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Everyone at Killeen Search is trained in GDPR compliance and understands their responsibilities. New team members receive training on induction, with further refresher training as regulations evolve.

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Your Rights

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You have the right to:

• Request access to the personal data we hold

• Request correction of inaccurate data

• Request deletion of your data (“right to be forgotten”)

• Withdraw consent for marketing at any time

• Restrict or object to processing

Requests can be submitted via our contact form or emailed using the details above.

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Data Processing Principles

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When processing any personal data, we ensure:

• Lawful, fair, and transparent processing

• Collection of only necessary information

• Data accuracy and regular updates

• Secure storage at all times

• No retention longer than required

We never transfer personal data outside the UK/EU without explicit written consent.

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Legitimate Interest

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If you have enquired about our services, we may contact you again under legitimate interest to follow up. You may opt out at any time, and your data will then be securely removed.

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Security Breach Procedure

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In the unlikely event of a data breach, we have strict internal notification procedures and will inform affected individuals in accordance with GDPR requirements.

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Data Access Requests (DSAR)

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To request what data we hold about you, submit a DSAR using our contact form or email us.

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Policy Updates

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This policy may be updated periodically. Please review it regularly to stay informed about how we protect your data.